TESTIMONIALS
David Baldock, in Tilehurst:
“As one who uses a computer but has no idea how they work, I have been very grateful to find a friendly, efficient, patient PC engineer in Keith Grant of PCConsultancy. Both in a small business and home context Keith has proved extremely knowledgeable and efficient in putting problems right; and when he says 'he puts the personal back into personal computers'...he means it!”
Elizabeth Harland, in Binfield:
“I have enjoyed using the great service from Keith Grant of PCConsultancy for my computer troubleshooting for several years now and I have been well impressed by the results, which have always been successful, prompt and delivered with impeccable courtesy and willingness to explain at my level of understanding, so that he enables me to choose from the various options what I want for my PC. That is so helpful. I would highly recommend him!”
Jenny Lovegrove, 61, in Reading:
“I was recommended to Keith when I was at my wits end with my laptop computer, it was so slow it had almost come to a grinding halt. Keith took it away and rebuilt the software. I have, without hesitation, called him out twice more for other minor details, and would not use any other consultancy. The help and service I have received is second to none! I have in the past, and will continue to, recommend him!”
Donna, 40, in Tilehurst:
“What a wonderful discovery! At last I am not on my own as I know that Keith is only an email and phone call away to help me solve my problems! I met him when I had bought a router to link broadband to my computer and laptop. The box said it was a five minute job! Well it wasn’t for me! Keith came round and had it all up and running in a very short time. Have recommended him to several people and will continue to recommend such a nice person.”
Sally Lloyd, in Mortimer:
“Keith responds very quickly to any phone calls or emails. On initial visit he rightly condemned my PC and gave me all the information I needed to purchase a new machine with the correct spec. Day after the machine arrived Keith came out very promptly to install it for me, and put on any extra software he thought I might need. A short tutorial followed installation and since then he has been great at answering my somewhat stupid questions by email! Highly recommended (in fact I have recommended him to 3 of my friends already!)”
Nikki, 24, from Reading:
“My computer was really messed up and wouldn't switch on properly; and, on the rare occasion, when it did it just froze and wouldn't do anything at all! it had a really bad virus. Keith arrived within an hour of me calling, and sorted the problem! He also installed some free [for personal use] anti-spyware software.
Very friendly and reliable service!”
Allison Jennings, 47, from Tilehurst:
“Keith offered friendly and professional advice when I was buying a new PC and also came to install it for me. Within hours of the box arriving my new PC was up and running with all my data transferred from my old PC, and e-mail and internet accounts set up. He also installed anti-virus and anti-spyware programs, and wrote a very simple to use schedule explaining how to run them. When I have had questions he has always been quick to reply by e-mail or phone. It's been reassuring to know that he is there!”
Mike Sanger, 60, from Tilehurst:
“With the expertise of Keith, I am now able to produce my own media files. Having researched my requirements, Keith helped me install suitable software and trained me on its use. A first class service throughout!”
Geoff Grenter, 57, from Woodley:
“Keith repaired my computer about a year ago & was extremely helpful at that time. His work & timing were excellent & we were very pleased with his manner & helpfulness.
Recently we experienced another problem and when I contacted Keith, he managed to sort the problem out with me over the phone - which I consider the sign of a professional technician.
I would not hesitate to recommend Keith to any of my friends or colleagues.”
Kate Hoare, from Bracknell:
“I have been using Keith at PC Consultancy for two years now and I have found him most helpful and very efficient.
Keith turns up promptly and manages to sort out all my PC problems from security issues to guiding me through new software and programmes not to mention the many other problems that I seem to encounter with AOL and the Internet!
I can honestly say it is a pleasure to find someone to trust and as a lady in a house alone this is of the utmost importance.”
Haydn Phillips, 52, from Woodley:
“We have used Keith's services on several occasions to sort our problems with our home PCs, network, etc., and have always found him helpful, reliable and good value. He offers a friendly service and is happy to give advice on all matters relating to PCs. I would not hesitate to recommend Keith to friends and family.”
Gordon Holmes, late 50’s, from Charvil:
“Keith has done work for me on my PC system for a bit more than two years now. The first time was because my PC had been attacked by a virus. He went to a lot of trouble to sort my problems out, providing me with the appropriate virus guard and advice on how to look after my PC. Since then he has provided me with good support over the phone when needed and recently installed a wireless network for me. His service and responsiveness is excellent as he knows a lot about computers and computing. He also give good advice on where to source items for the PC. I have recommended him to some of my friends and they have all been very happy with the work he did for them.”
Rachel Collard, 30, from Tilehurst:
“I have contacted PC Consultancy on a number of occasions and have always been very happy with Keith's professional approach to his work. He's there on the dot, is very friendly and always takes the time to understand your personal needs and explain exactly what he's doing.
Keith listened to my specific needs for computing and gave me a choice of the best options including both Windows and Apple Mac solutions. He has also helped in setting up a wireless network in our home and has advised us on PC security including anti-virus and adware protection.
I would highly recommend Keith whether it be to home users or businesses. I am yet to have a problem that Keith cannot solve and I've had lots! ”
Tom Gardner, from Burghfield, Reading:
“Without Keith to call on in times of problems and troubles - I would not be as efficient with my working from home. He has sorted all my problems with ease. A great guy with a great attitude.”
Faith Guess, 64, from Purley-on-Thames, Reading:
“Excellent service and very pleasant manner. I would highly recommend PCC to all!”
Ginny Foley, from Earley, Reading:
“It is very reassuring to know that Keith is at the end of a phone / email to help with any IT problems and very refreshing to find an IT professional who answers my queries in a language that is easy to understand!”
Diane Andews, from Tilehurst, Reading:
“We have called on PCConsultancy services on more than one occasion and have always been extremely happy with the service that has been provided. Keith is always extremely helpful and what we particularly like is that he doesn’t talk in computer jargon. His prices are extremely good and you know that a good job is going to be carried out. We would recommend him anytime. ”
Peter Weaver, from Prospect Park, Reading:
“A reliable, friendly and punctual service. Explanations in plain English. I have used one for initial purchase [PCC recommended a PC to purchase based on requirements] and again, a year later, for troubleshooting. Overall, extremely pleased! ”
Derek Eadie, Tilehurst, Reading
“I was having trouble with my fairly new laptop computer, the manufactures were being no help and so I decided to contacted Keith at PC Consultancy after he was recommend to me by a friend. Keith picked up the laptop and delivered it back within 24hr fully repaired at a reasonable price.
Excellent service! ”
Frances Wells, in Reading
“Keith always offers a fast, professional and courteous solution to all my computer nightmares; getting me back to a working computer as soon as possible. As well as passing on any information (promised by post) promptly following his visit.”
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